I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. Panda Shift Lead. What opportunities will I have to learn and grow? Consider using a specific example that demonstrates that you are able to react swiftly when needed to resolve an issue and achieve a positive outcome. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. With proper communication, everyone is aware of their role in the process.". What would you do if a team member was not performing well? be all in for highest engagement and excute now! The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. Posted March 2, 2023 Lone Butte Chandler, AZ Apply Now Save this job. If you have facial hair be sure to trim it. I then go into ", "I have taught myself to become much calmer with my first reactions when problems arise. - How long has this role been vacant? 3.no shared registers Both have great qualities. However; time may come when you need to speak up about something, and it may not look the best on you. For this reason, I would rate my communication skills as a 7/10. This research is also helpful because many companies will post their new openings using their social media platforms. The "Most Likely Range" represents values that exist . Created by. The interviewer would like to know if you are authentically engaged in the Panda Express brand and product. Think about the choices you made in each situation and how the situation affected your decision to lead or follow. Here is a copy for you. It was a very cool experience because it showed me that I love to teach and train. Good job! Once my manager returned she was very pleased with the progress that I made, and I was promoted. All in all, it was worth it to speak up. "I would like to see my experience in leadership grow over the next few years. Additionally, the company may offer bonuses or other incentives to employees based on performance. Salary information comes from 162 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Edge Reading, Writing . Additionally, the company may offer bonuses or other incentives to employees based on performance. ", "I was always raised to be honest so yes - I do believe that honesty is the best policy. What do you enjoy about the culture, and how does it align with what you are seeking? Skip to main content. (3) Dear Sir or Madam: (4) I am writing to request a termination of the one-year cellular phone contract I signed three months ago. If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. Try to think of a time when you went above and beyond for a customer. Maybe you have read case studies that you lean on in these instances. 11 terms. Website. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. You've answered well! Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. ", "Our company had a contest last month to see who could up-sell the most menu add-ons, and I was asked to be our team leader for the challenge. Do they offer innovative menu items or engaging product promotions that keep customers coming back? ( customer service, clean store, food quality, associate growth, inspire, and build leadership), restock and being prepared for peli hours, plan for the win and have your team on board, Ability to not take things personal, but more as a learning opportunity, sensing others' development needs and inproving their abilities, Knowing when to give good and feedback as a learning tool, Be recognized as a world leader in people development to become loved by our guests. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. If possible, let the interviewer know you can work on weekends and/or holidays. You can improve your response by talking about how you see yourself growing into the role you're applying to or how this position would help sharpen skills or provide experience important to help you prepare for a more advanced role with the company. ", "I would like to see a long-term fit with Panda Express. What's most important is how you respond. 58 terms. 9 employees wash hands for at least 20 seconds 7.no sae key-emergency (14) Sincerely. Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. Practice 31 Panda Express Interview Questions. Salary: Depending on Experience (DOE) This position is responsible for possessing a thorough knowledge of Gila River Gaming Internal Controls, policies, procedures . 95 terms. Recreational Impacts Sports & Ethics. It's great to even be 10 minutes early rather than just showing up right on the dot. Previous experience in a customer service or restaurant setting is preferred, but not required. You've used a strong example with a positive outcome. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in a genuine family environment that is uniquely Panda. Perhaps say you would like a career in restaurant management. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. when running shift, PIC is person in charge of delegating and running shift. If you are willing to stay in the restaurant business then you will sound like a good fit for Panda Express. Estimated $24.8K - $31.4K a year. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. Paid Training to prepare you for success It can be as simple as a time you influenced your coworkers to act or respond in a certain way. I've done this in each company I've worked for and wouldn't have it any other way. To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. This is a good starting place. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. | Privacy Policy, Restaurant Service and Kitchen Team (1092), Panda Restaurant Group, Inc. participates in E-Verify. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. I can also provide references that would attest to my commitment.". How would you describe your ideal candidate for this position? On-Going Career & Leadership Development Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then accomplished the goal. ", "I have been a part of individual terminations and group lay-offs throughout my career. Shift leaders at Panda Express have the opportunity to move up to higher-level positions within the company. How would you measure my success and what could I do to meet your expectations? Cdc. What was the outcome, and what did you learn? Job Details. 92 terms. Try to solve the problem or find someone who can. General Manager 06/2011 to Present Panda Express - Clinton , ut. | Privacy Policy, Restaurant Service and Kitchen Team (2036), Panda Restaurant Group, Inc. participates in E-Verify. Do you rely on past experiences? A great example of my honesty would be the written reference that I have from my most recent employer. What can I do in order to get up to speed quickly? Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations. Shift Leader Panda Express CA&C Mar 2019 - Present 4 years. 5. closed register drawer Median Annual Salary: $29,727 ($14.29/hour) Top 10% Annual Salary: $36,050 ($17.33/hour) Test. Be recognized as a world leader in people & development to be loved by our guests. I was late to work only once last year, and that was due to a snowstorm which stalled all of our employee's commute - including those with personal vehicles. Some high school Great Compensation Package and Bonus Opportunity It also allows you to see how they present themselves in front of others. You will gain valuable skills managing store operations and leading the team during the shift. Panda Express Colorado Springs, CO. "When my manager went on unexpected medical leave for three months last year I was asked to step into her position in the interim. Medical and Dental Insurance Posted: (6 days ago) Panda Express 3.6 Orlando, FL 32827 (Orlando International Airport area) Estimated $28.4K - . "Thank you for asking - I do have a few questions. Is the service always consistently good? Any experience welcomed Job Description. "It depends on the situation. That is a primary motivator. "I handle stress very well, and when you call my references, they will attest to this fact. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. However, this answer could benefit from being more specific. ", "Here are some sample questions: - When would you like to have this position filled? If you have no experience operating kitchen equipment, explain what type of equipment youve operated and how its similar to the equipment used at Panda Express. . 251 Panda Express reviews. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. "Your customer service standards are one of the reasons I was so attracted to your company. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. These positions include assistant manager, general manager, and district manager. Have a second read of the job description and find theskills and experience required for the position. If you are strong in communication, presentation and have the right experience for the job, then apply for the position of Shift Leader at Panda Express today! Now, make this answer more memorable by giving a specific example of a time when you helped a particularly difficult customer resolve an issue. Inventory Management: Inventory management is the ability to track and order the correct amount of food and supplies for a restaurant. Learn. Ultimately . The food was hot and fresh when we visited- everyone was super nice and it was just a memorable experience- the location is clean and the food fresh. You've shared activities that give the interviewer more insight into your personality. ", "I respond well to emergency and fast-moving situations that require intuitive decisions. What would your previous boss say about you? Therefore, any date prior to 2019 might not be accurate. "I have taken Food Safety Level I, II and III. My boss put me into a server role with very little training. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Problems that require you to act quickly can be emergency situations such as knowing where the fire extinguisher is and grabbing it fast enough to put out a small grease fire in the company kitchen. Free meals while working at Panda 2 food on Steam Table and rice cabinet holds at 140+ Test. The customer is not waiting long for their order. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. We accumulate 120 hours and we lose them if we do not use them. You can help them set goals by providing them with tools and resources to help them achieve their goals. IsaGandy123. I also consider myself somewhat of a foodie who enjoys trying new foods I've never experienced.". "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. What Does a Wawa Customer Service Associate Do? Finally, it is important not to take it personally. My previous job as a manager required daily cash handling and nightly deposits. I work well under pressure. Talk to the interviewer about your education and training and discuss any areas where you would like to expand your knowledge. ", "I stuck up for an employee bullied in the workplace. 5.delete inactive codes A good leader takes the initiative, listens and communicates well with others. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. We value diversity in all forms and know the strength it brings. 13 temp long isnt falsified, 5 The restaurant industry is fast-moving and nearly always open. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Some businesses have trouble with employee theft, and they need to make sure that they are hiring someone who is honest and trustworthy. This will let the interviewer know that your goals are aligned with their business objectives. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. 44. This is a solid response. You can improve this answer by talking about how far in advance schedules are supposed to be produced and how employees felt about the frequent changes. This is an answer you can build on. When it comes to complex problem solving, decisions are not always readily reached. Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. When I face a difficult customer, I find that it is usually due to a breakdown in communication. ", "I have researched Panda Express a great deal, before coming in today. Talk to the interviewer about your attendance. While I have only worked at Panda Express during my undergrad, the Shift Leader role helped me gain confidence, proactivity, and efficiency. I had already learned how to work well with others, so I just applied those same principles to leading a team.. raphaelamadeus. Learn how this feature works. Perhaps you go with a gut feeling. ", Setbacks happen to everyone. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. Consider taking it a step further to talk about the value you see in using social media to connect with customers, communicate about promotional items, etc. Associate discounts for many brands * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. 1 Followup You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Also, what types of career growth opportunities would follow this position? Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Pay Range: $17.50 - $24.50 / Hour *. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. Flashcards. 2. safe count- safe wizard - What is your favorite part about working here? Talk to the interviewer about your thoughts on honesty in the workplace. Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. standingeagle1. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. If you are strong in leadership, project management and have the right initiative for the job, then apply for the position of Shift Leader at Panda Express Inc today! Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. Rest assured, I would be proud to uphold the cleanliness standards at Panda Express. This question can help interviewers understand your experience with the equipment used in a kitchen. If you have experience leading a team, describe what made you successful in that role. We offer our team members: Free meals while working at Panda. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Panda Express Open House Interview Day! 4.guest reciept Dates shown above are approximate. Match. Sign up. Consider improving your answer by talking about any steps you'd take before calling HR. Paid Training to prepare you for success This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. Having a question or two ready to ask shows the interviewer that you're engaged with the conversation, and eager to learn more. It was intimidating, but I felt a rush at the same time. However, you need to go deeper by talking about how you respond in situations that require a quick solution. I would be thrilled to build a lucrative career with Panda Express. Panda Restaurant Group, Inc. Oakland, CA. When answering this question, it can be helpful to include information that shows your leadership skills or other qualities that relate to the position. (15) Katrina Vasquez. Table Games Shift Manager. Medical and Dental Insurance Morning Shift - Kitchen Help (2036) "I spend a lot of my free time volunteering at the local animal shelter. It's often difficult for a negative person to continue being negative when they have nothing feeding the fire in the first place. What about this position is the most important? Tell about the Action you took to overcome a challenge and complete the task. This will lead to increased productivity and better customer service. When you state your weakness make sure you say what you are doing to overcome that weakness. . As a shift leader, you may be responsible for managing the restaurants inventory. It can also help you identify employees who may be ready for a promotion. I brought it up to management and we had a discussion on how to address the situation.". If you could choose the focus of your training, what would you pick? As a Shift Lead, you gain a diverse range of skills to develop yourself and others. Shift lead is actual title and money change, able to cook entrees and sides and support Management, step above FOH PIC just running shift. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. Panda Express Hourly (. Great answer! You can use your ability to explain complex processes and procedures to train new employees effectively. Overtime may be required during peak business hours. (11) As a result of my difficulty, I would like the termination fee waived and want to receive a partial refund on the bills I have paid. job listings and job resources. Full-time. Finally, talk about the outcome you achieved. ", "Yes, I have a food handlers card several times over the years. 401K with company match Panda Express Shift Leaders work in a fast-paced, customer-oriented environment. ", "I have always taken pride in the fact that I am responsible and trustworthy. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Are there any courses I could take to better prepare, while you make your hiring decision? Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Discuss with the interviewer how you typically cope with delays in the workplace. Even if you're not expected to drive for the job, you will need to have some form of reliable transportation. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . ", "Yes, to an extent. Over the years, I've learned the most valuable characteristic is to see things from the customer's perspective and respond accordingly.". The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions.