But you should be able to fix common and minor faults in no time by following the guides above. Battery Pack voltage too low. However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Now the second bike had done the same thing after only one ride a few weeks ago. Pink flash/Coloured Flash - If the LED alternates between flashing pink and other colours this indicates the bike has entered 'demo' mode. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. How do you then select an assistance level? 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. If the problem persists contact your eBike dealer. Quick Neo SL 50 pts. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. If error code remains, test with new motor core and controller error. Since this is a common problem it is amazing that $5k bikes are sold without an upgrade to firmware - really poor reflection on the manufacturer, sales and service. 0000007449 00000 n Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Once you have successfully registered, the app will automatically provide you with a LINK MY SMARTBIKE option (pictured). The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. There is a fault on the power supply sensor. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. At that point turn off the RE. To do so you would have to remove the bottom bracket and crankset. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. 0000000016 00000 n Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Same as above but this time with the top tube mounted button. Each of which offers a slightly different power configuration for each resistance level. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. I created this site, eBikeBuster, to guide people, who are new to an e-bike and dont have proper knowledge about its tools, accessories, and maintenance. Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. You can specify a maximum heart rate limit and when this threshold is reached the motor will automatically kick in to provide assistance. When connected to the bike it charges the main battery when assistance is not being provided. Avoid large power demands while this error is active to prevent deterioration. Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Squeeze the two outer prong connectors on the battery mount inwards, making sure the battery has a solid connection with the mount. These errors may affect the electrical system of the bike. Turn compatible lights on/off (if fitted). It's a tendency practiced by many riders. Click the owl icon to create an account if you don't have one already. Yes, by default each motor map is set to 100%. Literally, all you need for a pedal-assisted ride at your fingertips. Battery connection problem. Ray. Check out my gear on Kit: https://kit.co/kobEVisionFor the SMLRO ebike or any ebike with a E07 or sensor error, this is the fix :)Honeywell sensor: https:/. You will need to return under warranty to a dealer that has the required cable. Some common electric bike errors are- 1. For instance, if it is a less challenging climb, you may not need maximum assistance. the bike is switched on and you are in close proximity to it. Enabling you to ride the bike just like any traditional non-assisted bike. In this guide, we'll break down the X35+ motor system's functions and features and touch on the companion app. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Try to restart the engine. Ensure none of the pins is bent and are all in line with the arrows. 0000002237 00000 n Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. If the voltage value does not increase, check the connection and try another charger. Solution: Try reconnecting the plugs while checking that none of the pins is bent and everything is connected correctly. Interested in a Bike with an Ebikemotion Drivetrain? Bosch PowerPack 300, 400, 500 Owner's Manual. This includes information on the IWOC ONE controller, GPS navigation basics, and pairing a heart rate monitor to the app. Common ebike errors may include: 1. The motor is a pedal-assist system (pedelec), a sensor detects the pedalling rhythm and provides assistance based on the assistance level selected. It commonly occurs when there is a connection issue in the mount and battery. 0000009524 00000 n Want a bike quick? Well, its not that difficult to check and troubleshoot your electric bike on your own if you know where to look and where to start from. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Also, due to bad or cheap cables, this issue can happen. Find out which bikes won big in Bike of the Year awards 2020/201. If the error persists, try a new charger.". We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. One or more hall sensor cables could be disconnected or damaged. Loosen the controller and re-plug the hall sensor plug. Why would this be useful? I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Elizabeth Davis. Restart the eBike System. Update files are available for remote repair, please contact CSG warranty. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. This unit has 3 distinct buttons that are used to control the motor system. Discharge the battery and then recharge it. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. The ebikemotion ones are inordinately expensive at 549 . However, if it flashes white then the motor will not provide any additional assistance. Right: Handlebar-mounted Trio control unit. Start Activity tracks and logs your riding data similar to Strava. In any case, here are a list of potential error codes. Ray There should be no LEDs lit up. Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. As Jaxx says, the ebikemotion app can be a bit buggy. He is very excited and wants to have it ready for display, Thank you for any interest and help you can provide! How do you change between the Cycling Modes when you are riding and you dont have a phone? Not really sure what else to suggest here if there are no codes shown off. Have connections and connections checked. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Stop charging and allow system to rest for 30 minutes with bicycle turned off. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Most battery systems use a generic programmed BMS, this only allows cell balancing at the top end of the cell voltage. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Replacing the controller may solve the issue. Contact your eBike dealer. Start Activity: Start Activity, as well as the whole app menu, is accessed through the app's menu drawer. In this case, their systems are designed to help the user identify the fault through electric bike error codes. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. We showed the basic electric bike error codes, which can help you to get the exact issue. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Save my name, email, and website in this browser for the next time I comment. This can be very annoying if left on, be sure to turn it off! Temperature too low during charging. Let us know if you have any other questions. 0000030681 00000 n Check charge point and charger. Find them here. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. If you have previously registered with the older ebikemotion app you will still need to register. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. But why did she turn to an e-bike? I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. Charge the battery within the appropriate temperature ranges. At times this error can be linked to the internal controller or the motor. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. With your e-bike purchase, you have the option to link to the MAHLE SmartBike Systems companion app. Belts can slip when there is too much friction or if the belt is over-tightened. A high-temperature error will display as electric bike error code 10. 0000017068 00000 n You can always refer to the user manual, your ebike app on your smartphone, or the manufacturers website to get a detailed description of how to fix electric bike error codes. It is worth noting that the app is only compatible with heart rate monitors that have Bluetooth 4.0 protocols. Bosch Battery Pack Owner's Manual. In addition to providing key data about the bike's systems, it's also capable of recording your ride data. Upon opening the app you will then be asked to enter your email address and password. Wait until the temperature drops. Simply plug the bike into a household socket using the supplied charger and cable. Try disconnecting and reconnecting the motor cable. Sounds like only a problem with the app, and nothing to do with the battery or drive system. Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. You will need to take it to a dealer that has the necessary cable. Pink - If the LED displays a solid pink colour, this means that the system has entered 'safe' mode. If the error is not solved, replace the battery, Excessive switch temperature. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. The charger LED and the HMI will turn BLUE. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. It will switch into an emergency mode or stop working completely. The app will show if there are any errors in the bicycles electrical system. H\n0E By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Is there a site to buy parts for MZZK E Bikes? Fatal Error. Its a bitter truth that these useful electric bikes come with such error issues. Same issue, got a new cannondale treadwell and after first charge got the pink lights. If the system locks, reduce the demand and restart the bike. If the problem persists, contact your eBike dealer. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. A bike that's so light that when the motor is disengaged it creates little drag and seamlessly blends into the background. Update files are available for remote repair, please contact CSG warranty. The lightest range of e-bikes currently available today. Please contact your eBike Dealer to activate it. Do I need to/ Can I remove the battery to charge? Park City, UT 84060 Up top, weve highlighted via video how to use the bicycles major features. He successfully installed parts and battery. It seems to me that in that situation you can only choose between the Assistance Levels via the iWoc ONE. Treadwell Neo How To Videos 25 pts. %PDF-1.5 % Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. If you are getting error code 08 (throttle issue) first check throttle connection carefully. New riders may not know all these error code facts. Sign up forin-stock updates and discounts! Power supply problem in sensors. This cage replaces the bottle cage situated on the seat tube of the bike. Put it on charge and linked the app and it reported error 201. See the dealer to solve this issue. To learn more about the app and what it offers read our dedicated companion app blog here. Bosch Performance Line 25kph Drive Unit Manual. When we first considered branching out into the e-bike market, the brief was not simply to create a range of advanced e-bikes. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Ebike Conversion Kits-Ebike Batteries-Ebike Accessories-EbikeCables and Spare Parts, All comments are moderated before being published, A short sentence describing what someone will receive by subscribing. For any error, your electric bike will flash a light indicator or display an error code. 03. If the above tricks dont work for you have a look at the electric bike error codes below. Pink Flash - There is an error in the system. Will be returning it to the dealer tomorrow. What is it? No, the slimline battery is mounted within the downtube and is not easily accessible. Bosch Active/Performance Line Charger Manual. 0000003701 00000 n Press question mark to learn the rest of the keyboard shortcuts. Did you solve it? Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! Bypassing the motor cable, plug connection with the controller into the motor. How do I charge the battery? Stay up to date on latest releases, buyers guides, and more.. He chose to convert a GT Avalanche bike from around 2010 +. I went for a ride until I got the battery down to 85% and as soon as I connected it back to the charger the error went away. Can I ride this in the wet? Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. With proper maintenance, these can be eliminated. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. . 0000029939 00000 n Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. sedavis@fairpoint.net or tel: 850-838-4742 0000030299 00000 n 2014/15 Easy Motion Evo City Error Code 12, EBike sensor battery low warning on M20 Gain. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. I wonder if I drain the battery and try to charge again if it will fix itself . Can you please explain if I am missing something here? The speed sensor should be screwed into the motor lead plug fully. Our aim was to create the lightest range of electric bikes in the world. Did the same thing you suggested here and it's back to normal. Current supplied by the Battery Pack is too high. 0000030374 00000 n The display itself is used to indicate the selected power level, available battery level, and more. 0 Therefore the throttle will have the same speed level/grade limit set on the PAS. Look out for the batteries and see if they are installed and fully charged or not. But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Besides his business, he loves to do research on different aspects and share his findings with others. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Then check input voltage (P03) through your LCD Display parameters. Yes, you can cycle through 3 different assistance modes (which can be configured further in the companion app), or choose to have the motor turned off completely; all at the press of a single button. Hello dubman. I just got this too. An optional range extender is also available which can be charged away from the bike. If the problem persists, contact your eBike dealer. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South I am trying to understand the relationship between Cycling Modes and Assistance levels. Tap the three horizontal bars on the top left to open it, tap anywhere outside of the menu to close. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This video above details how to set up the Ebikemotion app, pair it to your bicycle, and basic overview of how to navigate the app. Electric bikes light lines power output failure or assist light error. Please install the specific Battery Pack for your eBike System. You can find more detailed information about the companion app in our separate MAHLE app blog. Press J to jump to the feed. Also, check if there is any silicon interference or corrosion damage. High voltage or incorrect battery use on the bike shows electric bike error code 7. It may not display this or other websites correctly. Charge the battery with the original Bosch charger based on the information given in the Bosch's instructions. Find out here. Looking for inspirational places to ride? Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. I was named his supervisor and certainly want to help! This issue leads to wear and tear. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. 0000010726 00000 n Email us today, and get a reply within 24 hours on weekdays! Firstly, you will need to download the app from the Apple Store or Google Play Store for Android. It's very frustrating that my shop only has the ability to update firmware. Inspect the motor sensor and peddling sensor wires. At which point the LEDs should turn white and then release. First-time users receive five free maps for three months. It uses a widget technology and allows users to completely set up the information they need to see. If the problem persists, contact your eBike dealer. The male and female prongs should have a positive connection. False battery polarization. Allow the battery to heat up slowly in a warm place. The X35 motor system is light, powerful yet extremely compact. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. What sort of range can I expect from the bike? Solution: Check if the speed sensor and magnet have been installed correctly. You can try a different controller if you have one or ask for a replacement from the supplier. i have the lankeleisi mg600 bike got a new controller and display screen but a error 10 coming up and getting no power to the throttle and pas checked the wires seems ok. Hi David, I have a BTWIN Original 900e Electric bicycle last night I parked it in an open space in I think due to rain it shows the error 70 in its display and its not working now, can you please let me know about the codes, which part of the cables should I check? If you are connected to the app an error code will be displayed. The battery is too low to run comparing the e-bikes capacity. Ive luckily have not had any issues. Have you tried the recommendation of charging it for a while? To turn the system on, short press the button and the LEDs will illuminate. If thats true I cant understand how you can interpret the meaning of the colors on the iWoc ONE when you are using any particular mode. It will show electric bike error code 3. Hi, Common ebike errors may include: This error occurs when a throttle cable is damaged or loose. Thanks. If error persists try a new charger. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Everything is plugged up. I wish this was something I could just do via the app! 203. f. Turn on the . startxref After looking at online documentation it looks like it means there is an error so I downloaded their app to try to find out and indeed it told me it was an error: BMS 201 Im Balance. Here is the issue: after the ride I review my activity but I don't see any error message. You may not get power if any of those are bent or do not contact properly. 0000001387 00000 n It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. You could lower the amount of assistance offered slightly. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. If heart rate goes up a ton, so too will assist Sensitivity adjusts how quickly bike increases or decreases assist according to heart rate. These kits are easy to install, you should only screw the battery holder to the frame, put the battery in and connect to the bike the same way the charger does. You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. Let it cool down before using the bike again. If the problem persists, contact your eBike dealer. Change the state of the Demo Mode to Activated mode. Got a new Ribble e-bike and want more assistance with how exactly it works. Once the start-up procedure finishes a single solid colour will be displayed. Restart the system. One of the key functions of the app for e-bikes is fault diagnosis. What type of battery is it? Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Scott Sports. You can adjust these motor maps in the Ebikemotion app so that the motor limits the amount of available power based on a percentage of the 250W max output. You are using an out of date browser. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. TuesFri: 10am6pm The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Can anyone help me please If the system locks, please restart the eBike System. Make sure the spoke magnet is in the right place, and its not twisted. Perhaps the best feature of the Navigation function is the ability to add waypoints. Short press the button to set the LEDs to flash. We hope this article will help you to troubleshoot simple ebike issues. Short curcuit at power output. To activate 'walk assist' mode simply hold Button B for 1-second. It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. Remember, if youre unable to rectify any error, always contact your authorized dealer rather than doing guess works with no fruitful outcome. trailer Can I ride faster than 15mph? The controller reaches its maximum level to tolerate the temperature indicated by. There is any number of factors that can affect what range an e-bike can reach. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. Check to find out if anything is blocking it or not. The Ebikemotion X35 drive unit, found on bikes like the Orbea Gain and Pinarello Dyodo e-road bikes, is one of the most asked-about technologies in the shop. W Simply press the button and once it starts to flash continue pressing until you reach the mode you desire. 0000003248 00000 n After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). No return alert - a reminder that youre approaching the point in which you have less battery than necessary to return to the starting point. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. 0000004799 00000 n Error codes can differ according to different brands. Sign up for in-stock updates and discounts! White means it is at full capacity; progressing down through Green, Amber and Red to indicate a maximum of 25% remaining. It occurs when the controller gets to its maximum temperature level. Should an error occur with the system, the app will display an error code. Setting Up Your Bicycle and Ebikemotion Companion App First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Please charge the battery Pack. Basically, he is a businessman and research writer. Each offers a set amount of torque as a percentage of the total amount per level. Also that Mode is invisible to you in that situation. I spoke to the dealer and he said there should be an error message posted. Is the battery and /or motor replaceable? Restart the eBike System. Ebikemotion have issued a firmware update to solve this. It really is very simple and will quickly become second nature to you. These include gradient, heart rate, and measured times amongst others. Excessive charging temperature. Check cables and connect charger. Please check the battery Pack connector. 2 minutes in the shop and done. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. The temperature sensor of the controller has been damaged or disconnected. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream