Understand the various work-flows and parameters that affect the index data. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. The second interview was 1h long with 2 managers, general questions again for the 1st half . As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients, and ensure the fast and effective management of various client workflows and hardware/software issues. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Bloomberg Customer Support Representative jobs Filter. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. You can find your account representative on your Terminal panel by pressing the Esc key. To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. verdade. Our Bloomberg Customer Service representatives can be involved in mentoring, recruiting, quality control and idea generation. Posted Feb 24, 2023 - Requisition No. Si continas recibiendo este mensaje, infrmanos del problema Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Salary information comes from 69 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Be willing to learn, be proactive, and be prepared.. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. d identifier (ISIN / SEDOL d) . Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. You can find your account representative on your Terminal panel by pressing the Esc key. The estimated base pay is $66,404 per year. Customer Support Representative in Hoddesdon: 35,376. enviando un correo electrnico a Get a free, personalized salary estimate based on today's job market. Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. Please enable Cookies and reload the page. With over 19,000 positions in 176 locations we offer a world of opportunities. If you continue to see this A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. In addition, Im excited for my day trip of service to Batam, Indonesia this November to help build shelters and homes. Where. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. It is so integrated in our everyday lives that we usually dont remember the service we receive, except for the terrible ones, unfortunately. Bloombergs enterprise solutions build on the companys core strength: leveraging technology to allow customers to access, integrate, distribute and manage data and information across organizations more efficiently and effectively. Customer Support Representative at Bloomberg United Kingdom 430 followers 426 connections Join to view profile Bloomberg Esade Report this profile Report Report BackSubmit About Business. Bloomberg Customer Support is the right fit if youre professional, personable, intelligent and love to help people out. Silence your phone and make sure your environment is free of distractions. Enter the email address associated with your account and we will send you a new password. Addresses a broad spectrum of needs, and/or concerns in a professional, friendly, and efficient manner. Check your inbox for a link to activate this alert. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. By region Americas +1 212 318 2000 Europe, Middle East, & Africa +44 20 7330 7500 Asia Pacific +65. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:https://www.bloomberg.com/company/. Multi-asset order and execution management solutions and investment cycle analytics. Know Your Worth. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Bloomberg 3.9. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Or use your LinkedIn account to create and pre-fill your profile. #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-300x170.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-768x436.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde587c7b .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Kate-Hamuro-1024x581.jpg); } }, Bring your passion. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. ), Desire to develop skills and experience in customer service in a fast-moving FinTech environment, Willingness to learn new technologies and ability to retain information, Multi-tasking and problem-solving skills as well as an ability to work independently and as part of a larger global team, At a minimum, we require that you are legally authorized to work full-time in the United States and will not require visa sponsorship now or in the future, The ability to occasionally work weekends and bank/federal holidays (weekday off in lieu), Work experience in a client/customer facing role, Curiosity to identify, research, and resolve customer technology, software and hardware issues, Awareness of data management, privacy and information security, Aptitude to work within highly connected and software-based systems, Apply if you think we're a good match. What's in it for you? Access our Spring 2023 calendar here. Thats how far the company is willing to go in providing platinum service and a job that is way beyond just taking calls.. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. After the training, I began taking client calls independently and was evaluated on the quality of service I provided. Job seeker support: candidatesupport@naylor.com Employer support: ptjobs@aip.org. In my 12 months at Bloomberg, Ive known people who moved to completely different departments, different global locations, different positions within the same team and even just different responsibilities at the same position. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, bbgsum-page=DG-WS-CORE-blog-post-2994&mpam-page=MPAM-blog-post&tactic-page=post-mfy-minnie. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world, mpam-page=MPAM-blog-post&tactic-page=589375. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. Si continas viendo este mensaje, What. Manage contracts, exchanges, billing and enterprise products via our self-service portal. View Steve Conley's business profile as Customer Service Representative at Bloomberg. Interestingly enough, new hire class may find something different in their curriculum, because clients needs are constantly changing and so are our solutions. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. If you like to review them later, you can find them under 'Applications' tab in the 'My Profile' section. You come to work with a purpose, understand what vitality means to a trader, are curious and take pride in being customer service driven. Secondly, the company really cares about its clients. You love being part of a team where clients count on you every day, and you challenge and support your colleagues to innovate, learn and deliver the best service possible. ParallelDesk. Your understanding of the role and the skills needed for it. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. Interview. I am still not perfect in handling difficult situations; still not sophisticated in building my career network; and still feel fearful about all the uncertainties in the future. Would you like to review them now? From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. Your knowledge of and interest in finance and/or technology, and examples thatdemonstrate that knowledge/interest. Based on 35 salaries posted anonymously by Bloomberg L.P. Surprising. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. enva un correo electrnico a Focused on customer service, result-oriented, pre- and post-sales support, ability to work in cross functional teams and international exposure. I interviewed at Bloomberg L.P. (London, England) in Mar 2022. You have one or more applications created by recuiters on your behalf. The advantage of working like this is that it promotes innovation and efficiency. Therefore, the company offers many hands-on training sessions to ensure new hires are ready to deliver helpful and professional assistance to find the best, fastest solutions while providing the best client experiences. Set up and semi automated the HubSpot CRM, used to track the sales process. We hire until our roles our full, so we advise you to apply as soon as youre ready. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. You will have the opportunity to champion your career across the. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. From engineering and data science to sales and customer support, discover the work that Bloomberg employees perform and where your own skills and talents best fit. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. We hire for a variety of training classes over the course of the year. Discover the latest happenings at Bloomberg, across our business and around the globe. *Contract will be administered by third-party vendor as a dispatched worker arrangement with Bloomberg. Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. Stay connected with us and be among the first to learn about new job opportunities. 2023 Bloomberg Customer Support Representative - Portuguese Speaker New York, NY $62K (Employer est.) A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. All phone calls are routed randomly to any available representative globally based on the language. You'll never stop learningwe'll invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support professional, you have two critical focus areas: to provide superb customer service to a broad range of clients and ensure the fast and effective management of various client workflows and hardware/software issues. We'll get in touch to let you know what the next steps are! Like many college graduates, I came in with minimal real-world experience except . We are seeking a number of highly motivated individuals to join our team on a 6 month temporary contract. The training will teach you financial concepts, data, and the functions of our state-of-the-art Bloomberg Terminal. Please help us protect Glassdoor by verifying that you're a The estimated base pay is $40,667 per year. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The average Bloomberg L.P. hourly pay ranges from approximately $21 per hour for a Customer Service Representative to $128 per hour for a Quant Researcher. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days.