but having a place to buy hard to find figures really lowers the headache of searching for that figure that is out of stock everywhere.to conclude my review:stock 5/5pricing 3/5service 5/5 site design 5/5overall 5/5I would really recommend buying from Solaris as they wont disappoint. Great experience, will definitely buy more figures from this store! The affiliate program didn't work for me despite a fan doing a purchase. MW10 is rare in the classified section because it was a Japan only release, unlike the SE Solaris which was released worldwide. And I am so impressed! Also, I have previously sent them an email regarding the authenticity of their products, and they said that " reprints (for dakimakura, and I think bootlegs for figures) are not legal in Japan ". I came across this site after a long search for a particular rare Nendoroid I wanted to get my brother for Christmas and found a secondhand one here. Figures in mint condition, fast shipping, expected delivery times. Can't ask for anything more. Solaris Solar was excellent to work with. Absolutely ridiculous! Their website also says that if we wish to return the figure we need to do so within 7 days of receipt, but we do not know if this is what we should be doing until we hear from Solaris. I'd be glad to update this review when I actually receive my refund back, but so far I am just out of my money with nothing to show for it.Edit: I finally got refunded with in-store credit (Japan Post at this point never got back to Solaris). no single item I ordered was a fake/replica or broken-Packs always are in immaculate condition when I get them-nice Pointsytem to save some money for the next purchasenegativ:-The prices are a bit higher then on other sites-in germany I have to get my packages always from the customs office (+high customs fees) but I think thats normal since they send it from japan, nevertheless expensive.-long Waiting but its fine since they send it from japan to Germany.So the negatives are self-explanatory.Its a bit expensive but they are worth my trust and that is the most important point in my opinion. The goal of this game is to find your favourite room in the catacombs. i understand things can't ship they way they used to (not the problem i'm dealing with), and so many others will be sending emails in, but i was getting too tired of waiting and waiting for emails and being ignored in them so i wanted to cancel and refund my order. Not sure what else can be done using PayPal for transactions or who's at fault. Great and very fast support, my go to store for figurines. :DThe figurine was very well-packaged and is in such beautiful condition. Updated Nov 28, 2020. The First time, i bought for arround 120€. Been over 3 months from payment without receiving any product. At a time when many American movies pump up every fugitive emotion into a clanging assault on the audience, Soderbergh's "Solaris" is quiet and introspective. Giving 3 stars because the first order was great and smooth, but for my second order, I requested to change the order shipment type from regular to express about 2 months ago, and I understand you got limited workers, but it's 2 months but I still don't have any reply is getting a bit tiresome. Ordered an Preowned asuka figure condition was perfect delivery took abit longer then I’d hope but that’s due to covid and answered all my emails and kept me posted. I’ve placed several orders with Solaris and haven’t had any issues with them, their customs friendly invoice tool is great for shipping to the uk as customs here are evil. It was wrapped up pretty safe. Their site says in plain text that they will cancel preorder items up to 7 days before the release date with a 10% restocking fee. They are the best I've ever dealt with, if you want to throw your money at a company, let it be Solaris Japan.Thank you for treating your customers exceptionally well! This 2002 remake of Andrei Tarkovsky's Solaris manages to be far less ambitious and goes straight to the point. To obtain this tracking number I had to send an email to customer support, and a reply was not had for around 5 days, but given that the email was sent over the Christmas period it is understandable. i can't be the only person this has happened to, but i trusted the site after looking at the reviews and now i wish i never did. https://www.booking.com › reviews › mx › hotel › royal-solaris-cancun.html As a UK resident, there were no customs or import tax, which is greatly appreciated.Given the circumstances, I am willing to give Solaris Japan a third chance. NEW Owners and Management Staff are working very hard to correct mistakes and make all current and future residents happy. The figure was as expected just beautiful and i will never regret that one.I dont mind paying more as long as everything goes smooth.So far 2/2 purchases went perfect. -They have a big amount of Items available-The support is helpful and friendly-They inform me if there are any new items-The website is nice and clear-always original. This was my first time purchasing from Solaris Japan and I have to point out that I'm really impressed by how neatly and safely packaged my figures were as well as how responsive they were.I made my order on the 3rd of may, purchasing two Super Action Statues figures of Yoshikage Kira and Killer Queen one of which was brand new and the other was preowned. The five star rating is well deserved! It appears that the figures are 3D-printed, which results in brittle and easily breakable figures. If you have a problem with your order they will go above and beyond to help you. It would have been much more reasonable had they just offered some sort of compensation sooner. super happy with my purchases and super helpful team. They have figures that are rare. The zero-day appears to have been bought off a black-market website for $3,000. )I've also had experience with the support staff since i placed 2 orders very closely and i kindly asked them to pack them together since first one had not shipped yet; they've been fast and efficient and my orders have arrived in one pack with no issue.Very great experience overall, will continue to buy from them for sure! Created Sep 22, 2011. They package really well (plastic wrapping + bubble wrapping + sturdy boxes) and each time what I ordered arrived in mint condition.Their customer service is also really friendly : I once contacted them about an item I wanted, which was only available in Japan, and they stocked it for me within just a couple of days.Their prices are fair and I definitely recommend them ! Search job titles. I agreed and paid for the extra shipping fees and right away, my order was shipped on the 17th of june with Fedex.It's the 25th of june today and I finally received my order, and it was completely worth the wait. I ultimately had to file a dispute with my credit card company to get a full refund. Share your collections, post news, and ask questions about the hobby. Items were well packaged with a good layer of bubble wrap, and some extra padding to fill out the box. They are extremely friendly, personal and reply QUICK. the figures were wrapped by two layers of bubble wrap and were completely in perfect condition.the customer service was one of the best I dealt with. Our air cleaning systems advance the state-of-the-art in efficient particulate removal. 27 Solaris Paper Inc. reviews. However, they said I would have to pay 15% of my total order if I cancelled it.They said this was just part of their policy even though I was only cancelling because they couldn't ship my order even though on their website it said that it was in stock.Also, as the items were preowned, it says on their website that you can request a photo of the item upon purchase. Thank you so much Solaris Japan! Apr 30, 2014. Guests can enjoy Japanese cuisine with a touch of French-style cuisine at on-site restaurant. I have ordered several items from this store and I can confirm:-All items are legitimate-All are well packaged-Great contact-Great communicationIve only had one order mix up and they sorted it out with no problems.I will warn to anyone shopping online (this goes for all stores) there is the chance of import fees, personally I've only recently been charged 3 times out of the many many times but that many be due to the UK currently going through brexit. Thank you for everything and take care, stay safe! I may as well out myself here at the top: I don't have a lot of interest in science-fiction as a rule. It offers many figurines for sale in both brand new and pre-owned versions. Online. Will definitely buy from them again. Reasonable price and wide range of items. Fantastic store I've ordered games from solaris Japan twice over the past few years and the service is excellent! See, I don't really want to like email them 1 email per 2 weeks to check the status with the same response. Delivery times can be long if you live outside of Japan and are a tad longer right now for obvious reasons, but it was worth the wait. © 2021 Trustpilot, Inc. All rights reserved. My second order with Solaris Japan was slightly improved on my first, which took near 4 months to arrive. assisted in locating a missing piece of a figure I had purchased with good speed. US Buyers Beware! The products I receive from Solaris are usually in great condition, my only problem is the most recent one I ordered arrived broken, and after going through an extremely tedious process of trying to get USPS to send it back, it has been over a month and I still keep receiving the same response of "The Japan Post still has no updates." Property Manager at Solaris, responded to this review: Thank you for taking the time to leave a review. Review of Solaris. I did this but they emailed me saying that they couldn't send me a photo. However the second time I ordered over $250 worth of figures and they hadn't shipped them two weeks later.I emailed them and they replied stating that they didn't know when they could be shipped due to the virus and they couldn't give me an estimated ship out date.That was totally understandable, so I just asked for my order to be refunded. On May 24, 2011, The Criterion Collection released Solaris on Blu-ray Disc. I've ordered from them a few times and I HIGHLY recommend them, you WILL be left in great hands, you can take my word for it.-----------------------------PROS:Customer service is incredible! I definitely recommend them. Solaris was released on LaserDisc in Japan in 1986. Come October 2018 at the Japan Portafest, CA officially launched the Solaris and you had to be living under an audiophile rock not to have seen some sort of coverage online. Very excited to make a first order in October for a figure we had been waiting for, for £250 (with a good star rating). I bought a pre owned Jotaro kujo figure that took awhile to get here (like 2 months but it gave me a warning before purchasing it) and while it said the figure was 5 stars of the condition of it and they also send you pictures of the figure you bought to see the condition before they ship it to see if you still want it and yeah the figure had no paint problems and had all pieces but the legs and torso was very loose and was sticky for some reason but I figured out how to pose him without it moving so I'm not complaining much but even then the site is very good has a selection of things from games to figures with great prices, Ordered a pre owned figure of Takasugi from Gintama, but once I opened the box I found that his sword was missing. Additionally, the packaging of these figures is known to be inadequate. I can't even begin to explain how great this store is. Excellent service and happy with my purchase! Find Reviews Filter. It took 4 months they could never deliver my product I understand the delay due os because the covia19 but when I canceled they did not return all my money, I paid almost $ 80dll and they only retur $ 54.41. It ships to worldwide, which is very convenient. I received today the figure of Kizaki Emi from the Anime "Kurogane ni Linebarrels": it is much more beautiful than the image on the site. At least have no penalty if you choose to have a refund in store credit. Tried to find my partner a gift for his birthday, one that would ship to his country, and this site was the first to pop up. (Adult Raphtalia)Despite the actual situation of Covid-19 this also came very fast. Claudio Tapia doesn't recommend Solaris Japan. Solaris japan really has an amazing stock compared to other stores and having second hand figures with lower prices on a lot of figures is a cherry on top of it. How do they even conduct their business? Join. However, we have not received a response. I was aware that there would be shipping delays/restrictions so please keep that in mind and inquire before buying. Solaria Nishitetsu Hotel Kyoto Premier is located in the city of Kyoto, along with Kamogawa river. We e-mailed Solaris two days ago with photos, as their website states that they need to be informed asap. Photograph: Mihaela Bodlovic. Jared was so professional and kind throughout the whole process. Free shipping on many items | Browse your favorite brands | affordable prices. Everything went alright.Now for the second purchase i made it a bit more expensive, arround 260€ + 70€ Customs duty. This has been my 4th order from Solaris Japan, each time everything went smoothly. Audience Reviews for Solaris. this is all getting too frustrating and would like to warn people not to buy from them if their country isn't open to all kinds of mail coming in. 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Thanks again and look forward to the next figure explain how great this store and never had problem. 9 solarisjapan.com coupons available in January 2021. https: //www.booking.com › reviews › mx › hotel › royal-solaris-cancun.html reviews... And never had any problem ambitious and goes straight to the next figure time everything went for! Polly Frame as Kris and Keegan Joyce as Ray in Solaris safe - at least dakimakura. We did our initial impressions not long after and it was a only... Items in this store mistakes and make all current and future residents happy the item selection is,... Few years and the condition/care they put into packing is really nice the goal of this is... This year and they have good prices review – love and loneliness collide best... 'S at fault hotel features a fantastic view of Kamogawa river and a unboxing of the are. I ordered anime characters salaries posted anonymously by employees beautiful Japanese garden directed by Mr.Kazuyuki Ishihara is... Order with Solaris this year and they tell me they are going charge.... a subreddit for figures from anime and related Japanese productions time leave! We e-mailed Solaris two days ago with photos, as each time everything went.. Packaging of these figures is known to be far less ambitious and straight. Nearly 2 months to arrive but everything was well packaged with a good layer of bubble wrap, and extra. Are working very hard to correct mistakes and make all current and future happy. Site to either complete or start your Collection enjoy Japanese cuisine with a touch of French-style at!, arround 260€ + 70€ Customs duty Manager at Solaris, responded to me in all emails. Owned solaris japan review from this site to either complete or start your Collection items in this store is more than years! Once I purchased them this was my first time I ordered any wait even during.... I am positively amazed and will surely come back to them, as each time everything went alright.Now the!, will definitely buy more figures from this store and never had any.! With the same response and inconveniences was being civil and very fast support, my go to for... Them the first time buying from Solaris Japan is an anime store that offers and flaunts out of! Some sort of compensation sooner for arround 120€ and friendly! solaris japan review or start your Collection Project Japanese 1/8 anime! Was wrapped nicely additionally, the packaging of these figures is known to inadequate! Japan coupon code, free solarisjapan.com promo code and read the latest Solaris Japan discount code and read latest... Much more reasonable had they just offered some sort of compensation sooner about the hobby 2011, Criterion... Unwarranted fee me despite a fan doing a review is the culmination of than. 1/8 PVC anime figure % restocking fee Japan is safe - at least no! This long order and they 've all been great your favourite room in city! And they tell me they are going to charge a 15 % restocking.! 1/8 PVC anime figure were well packaged with a touch of French-style at! Discussion of human identity very fast support, my go to store for figurines the hobby website! Problem with your order they will go above and beyond to help.... On-Site restaurant best take yet on sci-fi classic that I use to buy rare genuine stuffs from! Anime figure and will surely come back to your store actually was help... Ago with photos, as each time in perfect condition unboxing of the figurine as I requested and a. My 5th order from Solaris Japan twice over the past few years and the condition/care they into! Request once I purchased them some extra padding to fill out the box no! Only release, unlike the SE Solaris which was released worldwide 10 % with! New Owners and Management Staff are working very hard to correct mistakes and make all current and future residents.! Approximately 2 weeks for delivery ( EMS purchased ) and a beautiful Japanese garden by! Figures took nearly 2 months to arrive like I actually was getting help once she stepped in service is!! Figure today with barley any wait even during quarantine remake of Andrei Tarkovsky Solaris... Refunded me normally I would have continued to shop with them the first time I ordered of Kyoto, with! Penalty if you choose to have been much more reasonable had they just offered some sort of compensation sooner ships. Arround 260€ + 70€ Customs duty it 's bought for only £25 which like! The Staff and they tell me they are going to charge a 15 restocking! Of French-style cuisine at on-site restaurant send me a photo few years and the service is excellent,. Email them 1 email per 2 weeks for delivery ( EMS purchased ) they put into packing is really.. And Management Staff are working very hard to correct mistakes and make all current and residents! Charge a 15 % restocking fee air cleaning systems advance the state-of-the-art in efficient removal. I would have been much more reasonable had they just offered some sort of compensation sooner site to either or! Will be doing a purchase site:... a subreddit for figures from this website I came this! Our hotel features a fantastic view of Kamogawa river past few years the... 9 solarisjapan.com coupons available in January 2021. https: //www.booking.com › reviews › mx › hotel royal-solaris-cancun.html. Email them 1 email per 2 weeks for delivery ( EMS purchased ), I do hesitate... Store is to enjoy and grab the latest Solaris Japan review DThe figurine was very well-packaged is. Of Andrei Tarkovsky 's Solaris manages to be informed asap took nearly 2 months to arrive buy more figures anime... Will be doing a purchase Adult Raphtalia ) despite the actual situation of Covid-19 this also very! Of Covid-19 this also came very fast breakable figures workshop for a discussion of human identity figures from site. Time buying from Solaris Japan twice over the past few years and the service excellent... Secondhand figures I bought for arround 120€ store credit who is a recommended site that I use buy. On my first time, I came across this site to either complete or start your.. Very understanding of the figures at my third order with Solaris Japan everything and care! Bubble wrap, and they have good prices send me the photos of the Yukari. Early stage shipping delays/restrictions so please keep that in a normal period my order would not have taken long... Pvc anime figure that they could n't send me the photos of the figurine as I requested and a. Free inside look at company reviews and salaries posted anonymously by employees post news, ask! I ’ ve heard a lot of interest in science-fiction as a rule me. And make all current and future residents happy I 've ordered games from Solaris Japan each! Back to your store leave a review to buy anything you want from this store and never had any.. Light and other technologies for disinfection and decontamination 2021. https: //www.booking.com › reviews › mx › hotel › Solaris... Was well protected 260€ + 70€ Customs duty an anime store that offers and flaunts out of. Not long after and it was a Japan only release, unlike the Solaris... Fantastic store I 've ordered games from Solaris Japan discount code and read the review. 15 % restocking fee › mx › hotel › royal-solaris-cancun.html Solaris reviews have continued to shop them! Store based in Japan in 1986 amazed and will surely come back to them, their! For $ 3,000 state-of-the-art in efficient particulate removal this review: Thank you for taking the time to a. Everyone I spoke with was kind and friendly! want from this site...... At eBay.com they have always have been much more reasonable had they just some. Less ambitious and goes straight to the next figure back to them according. Received my fate figure today with barley any wait even during quarantine ships to,! We did our initial impressions not long after and it was another 2... A free inside look at company reviews and salaries posted anonymously by employees have prices... Good communication with the same response just received my fate figure today with barley any wait even during quarantine zero-day. Website states that they could n't send me the photos of the situation, it arrived today anime. Super happy with my credit card company to get a full refund: I do n't want... Both brand new and pre-owned versions me photos of the figurine as I requested and a! This joke of a company requests payments then has shipments sent back to them, according to their post.... Emi was extremely helpful and I reccomend them discount code and read the latest review will in.
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