I have an issue with Ticketmaster too. The main number disconnects me at the end of their recording. Ticketmaster Fan Support . Update Your Device. Ticketmaster has an average consumer rating of 2 stars from 168 reviews. Terrible customer service. Discover millions of events, get alerts about your favorite artists, teams, plays and more — plus always- secure, effortless ticketing. Customer Service Agent - Call Center (Former Employee) - Charleston, WV - September 14, 2019. Please note, this phone number is reserved for patrons with accessibility requirements and companion cardholders and can not process any other ticketing requests. . To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: . They do not answer their email and their phone line is busy and their chat is not working. If above solutions did not work then you can try more tricks to open the App. Reviews from Ticketmaster employees about working as a Customer Service Representative at Ticketmaster. ticketmaster is saying you're not giving refunds for today 12/28 show. Not resolved. If you'd like to help in the effort to improve customer service for all, please share! Clear App cache file from app Settings. Long story short, due to covid restrictions unable to travel across the border for a nfl game and sent ticketmaster a message about a credit and they ghosted me for a week then finally responded and said would get back to me before the game. The latest review Funds from resale of tickets was posted on Dec 21, 2021. It seems to think I am a bot and I cannot log into my account, view concert details, or use the website at all. Help with my Ticketmaster issue. The latest review Funds from resale of tickets was posted on Dec 21, 2021. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click "See Details". If you have forgotten your password or are locked out of your Ticketmaster My Account, follow these steps. Lost or replacement tickets can only be obtained at the venue box office prior to the performance and will only be issued to the original ticket purchaser/Ticketmaster account holder upon showing valid id. How to contact Ticketmaster U.S. online, by mail, or by phone. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click "See Details". I've been in touch with @Ticketmaster customer service all day and basically was told no refunds after 2pm but your post says 7pm. We cannot get through to ticketmaster. It seems to think I am a bot and I cannot log into my account, view concert details, or use the website at all. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. Someone needs to hold this company accountable. Ticketmaster is an online ticket sales and distribution company providing its users with tickets for concerts, sports events, theater as well as family and other events.. Reported by GetHuman6913621. If your event has been rescheduled and the event's organizer is offering refunds, this option will be visible. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. However, if you initially sold them as transfers, you will have to contact customer service (send a private message to any of the mods) to let them know of the change in delivery method and it will have to be accepted by the buyer first. I've been in touch with @Ticketmaster customer service all day and basically was told no refunds after 2pm but your post says 7pm. Can you get a refund for tickets bought via Ticketmaster? GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Not sure how this happened but they will not return my money I am very upset I will never go on Ticketmaster again and I am not done with the situation I will fight it till my last breath I spoke to some very stupid and rude customer service people names Candace and Zack and Irma and two different reps told me I was getting a refund and now . I've been in touch with @Ticketmaster customer service all day and basically was told no refunds after 2pm but your post says 7pm. Original review: Dec. 31, 2021. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. Welcome Back. We have tickets that are paid for and are in my account. Contact Us. 133678 Views • Feb 14, 2020 • Article. During working hours we will reply within a few hours. Wow, Can't believe this business can do what they are doing. The Ticketmaster website and app do not work for me. If these solution did not work then you can make contact with Ticketmaster team. Find your order (the one you need to contact us about), either in the Upcoming or Past Event tabs, then click See Details; Click Contact Us at the bottom right of the Event Details page and choose . How to contact Ticketmaster U.S. online, by mail, or by phone. There was a time they were helpful, once you are out of training you are on your own. If these solution did not work then you can make contact with Ticketmaster team. Someone hacked my account and purchase 455.10 with Meek Mill ticket master. The hardest part of this job is not agreeing with some of the policies that Ticketmaster enforce and having to relay that to customers that and everything is extremely numbers based with constant reminders of targets. They take your money, but if you have an issue it's impossible to contact someone with customer service. We are extremely excited that live events are back! Restart Your Phone. They do not answer their email and their phone line is busy and their chat is not working. The Ticketmaster website was not working on December *th when I purchased tickets. The latest complaint 9.4.2021 America concert sell listing #p279CDE9 145.68 was resolved on Sep 13, 2021. TLA box office was closed today. I would appreciate a talk with customer service and a refund. Just click the link and follow instructions to send a request. If above solutions did not work then you can try more tricks to open the App. To reach Fan Support: If you have an order, click here (which will take you to your Order History), and then, follow the steps below: . Dec 15th, 2021 - a few seconds ago. Ticketmaster reviews first appeared on Complaints Board on Nov 10, 2006. Email with Fan Support Monday - Sunday 9am-9pm Eastern time zone. Ticket Dispatch ️ Tickets for the concert are e-tickets and your phone is your ticket. Overview of Ticketmaster complaint handling. How to contact Ticketmaster U.S. online, by mail, or by phone. I've been in touch with @Ticketmaster customer service all day and basically was told no refunds after 2pm but your post says 7pm. I loved it but it was sometimes difficult. And good luck meeting goals, QA requires something way diff than what the supervisors want. And then they didn't so I didn't even have a chance to attempt to resell . First: share to improve GetHuman6302908's odds. The latest complaint 9.4.2021 America concert sell listing #p279CDE9 145.68 was resolved on Sep 13, 2021. Update Ticketmaster App. Update Ticketmaster App. TLA box office was closed today. Neither one of the telephone numbers for Ticketmaster Customer service will provide me with an actual person. If you'd like to help in the effort to improve customer service for all, please share! Check Device date and time setting. To order tickets by phone, please call Ticketmaster National Sales at 1-800-745-3000. Contact Ticketmaster Customer Service for further information. 08-04-2018 08:58 PM. GetHuman does not work directly with Ticketmaster's customer support operations. . Some are not. The concert is made by ABBA. 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